• We accept Exchanges  & Returns before unboxing the item and within 14 days of receiving the order.
  • We Do NOT accept Exchanges OR Returns For testers and the products on sale.
  • Dear customer, We recommend you choose the perfume based on your personal preferences and your unique taste.
  • We always recommend ordering a set of [Testers] samples of the fragrances you are likely to like before purchasing the full packages, to test the fragrances, and choose the most suitable one for you.
  • We also recommend trying the fragrances in our stores or in our agents' stores.


For exchange or refunds, kindly follow these steps:

1- Contact us on:

  • Phone Number : +20 111 358 1215
  • WhatsApp : +20 111 358 1215

2- Provide us with the order number and photo of the received product

All inquiries will be attended to within one working day.