• We only accept Exchanges and Returns before using the item.
  • We don’t accept Exchanges and Returns based on Disliking the smell of the fragrance.
  • Dear customer, We recommend you choose the perfume based on your personal preferences and your unique taste.
  • We always recommend ordering a set of [Testers] samples of the fragrances you are likely to like before purchasing the full packages, to test the fragrances, and choose the most suitable one for you.

Exchanges could be done within 14 days of receiving the order without using it.

Refunds could be done within 14 days of receiving the order, without any extra fees.

For exchange or refunds, kindly follow these steps:

1- Contact us on:

  • Phone Number : +201032570097
  • WhatsApp : +201032570097
  • Email : sevillafragrancesofficial@gmail.com

2- Provide us with the order number and photo of the received product

All inquiries will be attended to within one working day.